The Blog w/ Kay Cole

Let's explore into the realms of entrepreneurship, offering a wealth of knowledge, experience, and inspiration to fuel your journey to success. Whether you're just starting out or looking to take your business to new heights, our diverse range of topics covers everything from strategic business planning and customer experience enhancement to operational efficiency optimization and personal development.

Uncovering Pain Points: A Roadmap to Enhancing Customer Experience

Today, let’s dive deep into the world of customer experience and explore a crucial aspect: identifying pain points. ...more

Customer Service

March 25, 20243 min read

Uncovering Pain Points: A Roadmap to Enhancing Customer Experience

Running A Business On Limited Resources

So how can you run your business on limited resources? Here are a few things that I learned along the way. ...more

Entrepreneur Life

March 19, 20242 min read

Running A Business On Limited Resources

Choosing Between an LLC and Corporation

Should you operate your business as a corporation? Or is there another, simpler alternative? The Limited Liability Company (LLC), the newest type of legal entity that exists in the United States. ... ...more

Entrepreneur Life

March 08, 20241 min read

Choosing Between an LLC and Corporation

4 Better Ways to Handle Complaints

If you fail to meet the customer's expectations at the Moment of Truth , customers are very likely to tell 11 people about the problem they had with your company. ...more

Customer Service

March 01, 20241 min read

4 Better Ways to Handle Complaints